Terms Of Service
Terms and Conditions
Last updated: January 5, 2024
If you have any questions regarding our terms and conditions, please contact us at info@livedivelures.com
This website is operated by Live Dive, LLC.
Throughout the site, the terms “we”, “us” and “our” refer to Live Dive.
By ordering from our online store, you agree to the following conditions of sale:
PURCHASES:
If you are under 18 years of age, consent from a parent or legal guardian is required to make a purchase. After placing an order, an acknowledgement will be sent within 24 hours to confirm your order. You have the right to cancel the order without any cost until the goods have been sent.
SHIPPING AND DELIVERY
We currently ship within the USA, including Alaska and Hawaii.
If your country is not listed here or during checkout, please let us know by emailing info@livedivelures.com and we will try to accommodate.
Sometimes we may offer products that will not be delivered right away. If this is the case, the shipping date will be clearly stated on the specific product page.
DELAYS IN DELIVERY / OUT OF STOCK
In the event that any products are out of stock without this showing on the website, or something else that is beyond our control happens, your order may be delayed. If this happens, we will notify you about the new estimated time of delivery. You always have the right to cancel the order at no cost in the case of delivery delay. We disclaim all liability towards the customer for any damage that a delay may cause.
RIGHT OF WITHDRAWAL
We operate an open return policy, which means that consumers are entitled to withdraw their purchase without cause within 14 days from the date of receiving the goods. Only unused products may be returned, which means that the goods must be in unchanged condition and still in its original packaging. Goods are returned at your expense. If a product that is sent back to us for exchange has been used, we will send it back to you together with an invoice of 20 USD for administration and return shipping.
Please contact us at order@livedivelures.com before sending anything to us.
When returning items to us, you are responsible for the transportation.
COMPLAINTS
If a product is faulty, or if you have other complaints, please contact us via email (info@livedivelures.com) as soon as possible and describe the problem before sending anything to us.
REFUNDS
Refunds are provided via the payment gateway that was used and the sum is always repaid to the same account that was used for the purchase.
PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy. Click here to view our Privacy Policy.
OTHER
We are not responsible for any accident that may occur in connection with the use of our products. Please be careful when using products such as fishing lures to avoid being injured. We are also not responsible for purchases made from our dealers.
We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime, without any notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order).
FORCE MAJEURE
We are not liable for a failure to perform any of our obligations due to any circumstances beyond our immediate control, which impedes, delays or aggravates any obligation to be fulfilled by it under this agreement, such as changes in laws and regulations or in the interpretation thereof, acts of authorities, war, acts of war, labor disputes, blockades, major accidents and currency restrictions.
GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Minnesota.
For Service support or assistance, email info@livedivelures.com.